Annual review deadline
next week. Twelve files
still incomplete.
- Annual reviews are a regulatory obligation — FINRA and broker-dealer requirements mandate they happen on schedule, with documented completion. A missed review is a compliance finding, not an administrative oversight.
- Advisors managing 150-client books cannot manually track every review deadline simultaneously. Reviews that were scheduled three months ago surface as urgent when the deadline is a week away and the client hasn't responded to the questionnaire.
- The work involved in completing an annual review — sending the questionnaire, collecting suitability updates, assembling the compliance file, and routing for sign-off — is defined and repeatable. None of it requires advisor judgment until the review itself.
The compliance calendar flags 14 annual reviews due in the next 10 days. The advisor opens the list. Twelve of the 14 clients have not returned their suitability questionnaire. The advisor starts calling.
Four clients don't respond before the deadline. The advisor requests a 30-day extension from the broker-dealer for those four reviews. The compliance officer notes the pattern. The broker-dealer flags the advisory firm for a review deficiency rate above threshold.
Thirty days before each review deadline, the AI agent issues a structured questionnaire to the client with a clear deadline and a simple response mechanism. If the client doesn't respond within 10 days, a reminder goes out automatically.
When the questionnaire is returned, the agent assembles the review file — updated suitability, account summary, prior year comparison — and routes it to the advisor for the review conversation. By deadline day, twelve of twelve files are complete. The advisor reviews the content, not the administration.
What AI agents resolve
before the deadline.
| Use Case | What the AI Agent Does | Outcome |
|---|---|---|
| Deadline monitoring across the book | Monitors annual review deadlines for every client in the book. Initiates the review workflow 30 days before each deadline. Surfaces clients approaching deadline with incomplete files for advisor attention — with days remaining and specific outstanding items. | No annual review is discovered as urgent 7 days before the deadline. Advisors receive early warning with time to act. |
| Client questionnaire outreach | Issues structured suitability questionnaires to clients 30 days before the review deadline. Issues reminders at defined intervals. Escalates non-responsive clients to the advisor at the 15-day mark. | Client questionnaire response rates improve. Non-responsive clients identified with enough time for advisor follow-up before the deadline. |
| Compliance file assembly | When the questionnaire is returned, assembles the review file — updated suitability information, account summary, position review, prior year comparison, disclosure acknowledgements. Routes to the advisor for the review conversation. | Advisors receive complete, structured review files. Administrative assembly time eliminated from the review process. |
| Broker-dealer submission | After the advisor completes the review, submits the completed review record to the broker-dealer platform with all required documentation. Confirms receipt and logs the completion date. | Review submission cycle automated. Completion records filed immediately after advisor sign-off. No submission backlog at period end. |
| Completion rate reporting | Maintains a real-time view of review completion rates across the book — completed, in progress, at risk, overdue. Surfaces the compliance completion rate for advisor and compliance officer review. | Compliance team has continuous visibility into review status. Deficiency patterns identified and addressed before broker-dealer examination. |
Annual review agents contact clients, collect suitability updates, and submit to broker-dealer platforms on your behalf. FINRA and broker-dealer compliance frameworks require a complete recordkeeping trail for every client-facing activity in the review process. Before a compliance officer approves this deployment, they need to know: what authority does the agent have, and is the record auditable?
PLRX answer: the agent coordinates and assembles. The advisor reviews and approves. The annual review agent sends questionnaires, tracks responses, assembles the compliance file, and submits after advisor sign-off. It does not complete the review, make suitability determinations, or submit without advisor approval. The advisor's review and approval is a required step in the workflow — not an optional escalation.
Every agent action in the review process is logged: every questionnaire sent, every response received, every file assembled, every advisor action recorded. The complete review record is queryable by client, by advisor, by deadline date. If a FINRA examination requests the annual review record for a specific client, it exports in seconds — without reconstructing it from emails or advisor notes.
Your advisors didn't sign up to spend deadline week calling clients who haven't returned a questionnaire that should have gone out 30 days ago.
PLRX AI agents initiate every annual review 30 days before the deadline, handle client outreach automatically, assemble the compliance file when the questionnaire is returned, and route to the advisor for the review itself. The compliance completion rate becomes consistent — not a function of how many deadlines landed in the same week.